**GDPR Compliance Statement**
**1. Introduction**
At H2O Heating, we are committed to protecting and respecting your privacy. This GDPR Compliance Statement explains your rights regarding your personal data, as well as our obligations and how we process your data.
**2. Data Controller**
H2O Heating, located at Lange akker 83
9240 Zele, is the data controller responsible for your personal data. You can contact our Data Protection Officer (DPO) at H2oheating2019@gmail.com.
**3. Data Collection and Usage**
We collect personal data for specific purposes, including:
– Providing our services to you
– Communicating with you regarding your use of our services
– Improving our website and services
– Complying with legal obligations
**4. Legal Basis for Data Processing**
We process your personal data based on the following legal grounds:
– Consent: Where you have provided your consent
– Contractual necessity: For the performance of a contract
– Legal obligation: To comply with legal obligations
– Legitimate interests: To pursue our legitimate business interests
**5. Data Transfers**
We may transfer your data to third parties located in countries outside of the European Economic Area (EEA). These transfers will be made in compliance with GDPR requirements, ensuring adequate protection through mechanisms such as Standard Contractual Clauses (SCCs).
**6. Data Retention**
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once the retention period expires, the data is deleted or anonymized.
**7. Your Rights**
Under GDPR, you have the following rights:
– Right of access: To know what personal data we hold about you
– Right to rectification: To correct any inaccurate data
– Right to erasure: To request the deletion of your data
– Right to restrict processing: To limit the processing of your data
– Right to data portability: To receive your data in a structured format
– Right to object: To object to data processing based on legitimate interests
– Right to withdraw consent: To withdraw your consent at any time
**8. Data Security**
We implement appropriate technical and organizational measures to ensure the security of your personal data. This includes encryption, access controls, and regular security audits.
**9. Cookies and Trackers**
We use cookies and other tracking technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie banner and settings.
**10. Updates to this GDPR Statement**
We may update this statement from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
**11. Contact Us**
If you have any questions or concerns about this GDPR Compliance Statement, please contact us at H2oheating2019@gmail.com.
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**Privacy Policy**
**1. Introduction**
Welcome to H2O Heating’s Privacy Policy. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and disclose your information when you visit our website or use our services.
**2. Information We Collect**
We may collect the following types of information:
– **Personal Information:** Such as your name, email address, phone number, and payment details.
– **Technical Information:** Including IP addresses, browser type, and operating system.
– **Usage Data:** Information about how you use our website, such as pages visited and actions taken.
**3. How We Use Your Information**
We use the information we collect for various purposes, including:
– To provide and maintain our services
– To process transactions and payments
– To communicate with you regarding your account or our services
– To personalize your experience on our website
– To analyze and improve our website and services
– To comply with legal obligations
**4. Sharing Your Information**
We may share your personal data with:
– **Service Providers:** Third-party companies that provide services on our behalf, such as payment processing, data analysis, and customer support.
– **Legal Authorities:** If required by law, we may disclose your information to law enforcement or other government agencies.
– **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
**5. Data Security**
We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.
**6. Cookies and Tracking Technologies**
We use cookies and similar technologies to track your activity on our website. These technologies help us understand how you use our services and provide you with a better experience. You can manage your cookie preferences through our cookie banner or browser settings.
**7. Data Retention**
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, the data is deleted or anonymized.
**8. Your Rights**
You have the following rights concerning your personal data:
– **Access:** Request access to the data we hold about you.
– **Correction:** Request correction of any inaccuracies in your data.
– **Deletion:** Request deletion of your data.
– **Objection:** Object to the processing of your data.
– **Portability:** Request a copy of your data in a portable format.
– **Withdraw Consent:** Withdraw your consent at any time where we rely on your consent to process your data.
**9. International Data Transfers**
Your data may be transferred to and processed in countries outside of your country of residence, including the United States. We ensure that such transfers are made in compliance with applicable data protection laws.
**10. Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
**11. Contact Us**
If you have any questions about this Privacy Policy, please contact us at H2oheating2019@gmail.com.